The company launched “My AI” today – a chatbot using the latest version of OpenAI’s GPT technology that is customized for its users.
After one week of launching, people posted strange responses from Bing, which prompted Microsoft to admit that Bing’s responses can be provoked outside of its intended tone.
Snapchat anticipates a comparable situation with its chatbot and is taking proactive measures, acknowledging that “My AI” has “many deficiencies.”Snapchat even went so far as to say “sorry in advance” to users of the new chatbot. Snapchat also says that users shouldn’t share any secrets with My AI or rely on the chatbot for advice.
Given these considerations, it’s not surprising that Snapchat is incorporating an AI chatbot into its own messaging platform. Snapchat notes that the chatbot avoids potentially harmful or misleading topics and does not respond in these cases. “Our app reaches 750 million people per month, including 75% of 13- to 34-year-olds in over 20 countries,” the company says in a blog post.